General Information
A. Application Form
B. Certificate Agreement
C. Customer Satisfaction
D. Procedures for Complaints / Appeals / Feedback
E. Certification Process
F. Information on request
G. General Conditions
H. Frequently Asked Questions (FAQ)
I. Terms of Use
J.1 Regulations for the use of the Logo (Un-Accredited Standards)
K. Procedure for Follow-up, Grant or Renew…
L. Policy on Covid-19
